oscardna: When Oscar first launched, billing was handled...

oscardna:

When Oscar first launched, billing was handled through an external vendor. But ultimately, we wanted more control over the design, how we interact with the system, and what happens when the bills actually hit the mail. So we took the whole project in-house. Here, Andrew Shults, Oscar’s Director of Engineering, breaks down the ideas, tools, and processes we used to completely overhaul the way we manage (and think about) bills.